We do our best to get your order out to you as quickly as possible. Our processing time is 3-5 business days excluding holidays and weekends. Processing time does not include shipping time. 

Orders are fulfilled Monday through Friday, from 9am - 2pm CST. We process orders in the order that they are received. We are closed on the weekends and on some holidays. Orders are not processed or shipped out on these days.

You will receive a tracking number via email once your order has shipped.

The size is 5mm.

Delivery times are given at checkout. These are only estimated delivery times. Your order could arrive sooner or later. We are not responsible for orders that arrive later as this is out of our control.

All of our charms are sterling silver. They are not plated.

The pictures show two different angles of one charm. Please read the item description before ordering if you are unclear as to how many charms you will receive. In the description you will see it says you will receive one charm.

Our satin 24k gold plate is a vermeil style plating using 40 micros inches of 98.5 pure gold, plated over sterling silver.

No we don't ship to multiple addresses. Only one.